Terms and Conditions

  • Prices are in USD.
  • Pre-payment is required prior to shipment.
  • All bank charges are to be borne by customer. Payment received cannot be lower than the invoice amount.
  • All import customs duties and taxes will be the sole responsibility of customer.
  • Only wire transfer payments are accepted (no credit or Paypal).
  • Handling fee of USD 50 is charged for orders below USD 1,000.
  • Shipping fee of USD 100 applies when you use Coolaudio's courier account (DHL).
  • Lead time is 7 to 10 business days upon payment confirmation.